Refund policy – CandyCan

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Refund policy

Cancellations Policy. You may cancel your subscription at anytime by visiting your User Account page and following the instructions located therein, or by contacting us at [email protected]. Changes to, or cancellations of, your subscription, may also be subject to additional timing and other restrictions set forth by CandyCan on the website. If you cancel the Subscription Service, your subscription will terminate immediately except as to ANY ORDER(S) IDENTIFIED AS “PROCESSING” OR “SHIPPED” ON YOUR USER ACCOUNT PAGE which CANNOT BE CANCELLED. YOU WILL BE RESPONSIBLE FOR ALL CHARGES (INCLUDING ANY APPLICABLE TAXES AND OTHER CHARGES) INCURRED WITH RESPECT TO ANY ORDER IDENTIFIED AS "PROCESSING" OR "SHIPPED" PRIOR TO THE CANCELLATION OF YOUR SUBSCRIPTION. If you cancel the Subscription Service, there is no guarantee that your User Content will be saved.

(d) Refunds and Credits. If you are dissatisfied with your product and/or something is missing from your package, please contact us at [email protected] and we may, in our sole discretion, issue a credit and/or refund to your User Account. Unless otherwise provided by law or by a particular offer from us, all purchases are final and non-refundable. We may, in our sole discretion, issue a credit and/or refund to your User Account. As these are food items, we are unable to accept returns due to health & safety reasons.